Radiance FAILURE Feature Pack 2 Hotfix 2

[Richard Bowman]

Hi,

I was quite happily running HF#1 and generating Radiance Renders until Friday PM. After installing HF#2 yesterday the most I get is a badly pixilated 12Kb GIF file that I can look for on the directory as IES simultaneously crashes out/finds a .

On returning to IES to select an image to view, add LUX contours etc again IEC crashes out.

I am only changing user settings on the Images and Sky/Eye tab to rum illuminance with overture.

Error Message is 'VE MFC Application has stopped working"

This is holding up two projects.

Thanks, Richard

[Terence]

Hi Richard

Sorry to see you are having problems. So we can look into this, create an archive of the project using File>Archive>Current Project and send it to the support team through the submit a query area on our website.

http://www.iesve.com/support/query

Remember to include the software pin which you will find by selecting Help>Troubleshooting>Keys Info