error

Issues/questions on the software license keys.
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jessica
VE Newbie
VE Newbie
Posts: 2
Joined: Thu Aug 13, 2015 5:08 am

error

Post by jessica »

Hello
Recently, each time i lunch IES VE i get this message :"Attempted an Unsupported Operation"
when press ok the software starts, but whenever i open the building template manager i cannot access the templates, the building tempelate manager looks blank with no option of adding new construction or thermal templates.
Is there anything wrong with the licence? i still have 78Days till it expires.
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PCully
Site Admin
Site Admin
Posts: 1465
Joined: Tue Sep 09, 2008 9:52 am

Re: error

Post by PCully »

Hi Jessica,

I wonder if the licence has been activated correctly. To check this - do you see the applications available for selection down left hand side of the screen?

Any chance you could show a screenshot of the errors?

Phil
IES Worldwide Technical Support
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