License Key Delay

Issues/questions on the software license keys.
Post Reply
rorykenn
VE Newbie
VE Newbie
Posts: 2
Joined: Mon Jul 12, 2010 5:28 pm

License Key Delay

Post by rorykenn »

Hi!

Does anybody knowhow long it takes to receive the activation keys for the 30-day product trial for the Full VE Suite for a standalone laptop via email? I am trying to register a new software key in order to access Simulex and I have e-mailed a few times over the last week but have not received any reply.

Thanks in advance for any help!
vajindarladdad
Site Admin
Site Admin
Posts: 217
Joined: Wed Sep 09, 2009 8:56 am

Re: License Key Delay

Post by vajindarladdad »

Hi ,
It takes 24 Hours (approximately) to receive the keys from 'Keys Department' of IES <VE>.
If you have filled the 'IES Software Registration Procedure' form correctly & sent it to keys@iesve.com , then i must say you have followed the correct procedure.
After sending the 'Registation' information you will receive a mail from 'Keys department' stating "Your IES <Virtual Environment> software keys are ready for download".
After receiving this mail you need to press the 'Activate software' button when the <VE> started for the first time.

I hope this has been of some help.

You may need training to get command over 'Simulex' & other modules of IES <VE> software.
You can book a seat for a training using following link.

To view training calendar , please visit: http://iesve.com/training
For Enquiries about training , please contact: training@iesve.com .
Thanks & Regards ,
_________________
Vajindar Laddad
User avatar
PCully
Site Admin
Site Admin
Posts: 1465
Joined: Tue Sep 09, 2008 9:52 am

Re: License Key Delay

Post by PCully »

Hi Rory,

I have sent you a private email as we do not appear to have received your trial license request. After we receive your request we will be able to issue your trial license keys shortly after.

Phil
IES Worldwide Technical Support
Post Reply