Greyed Out
Greyed Out
Hi, New user. Struggling to forget hevacomp and move up to IES. Ive built a model, assigned constructions, assigned thermal templates, assigned location, assigned profiles. I move into apache to run some loads but the ashrae loads, apachesim and batch sim buttons are greyed out. Any ideas? I sat the online tutorial for apache sim but to be honest it left a lot to be desired. Sorry IES but thats just my impression. The modelit one was good as was the macroflo. But I seem to be lost in apache. Any help appreciated. thanks.
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vajindarladdad
- Site Admin
- Posts: 217
- Joined: Wed Sep 09, 2009 8:56 am
Re: Greyed Out
Hi ,
This is quite weird , i have never heard of this.
Well , If you have valid license for Apache then try to run IESFix.exe file from C:\Program Files\IES\VE 61\apps folder.
Just want to ask you , which version of IES <VE> you are using , if it is older one the please update it to the latest version & give a try.
This is quite weird , i have never heard of this.
Well , If you have valid license for Apache then try to run IESFix.exe file from C:\Program Files\IES\VE 61\apps folder.
Just want to ask you , which version of IES <VE> you are using , if it is older one the please update it to the latest version & give a try.
Thanks & Regards ,
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Vajindar Laddad
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Vajindar Laddad
Re: Greyed Out
H,
Just a follow up here this definitely sounds like you don't have the correct licenses for Apache Sim, Loads etc.
Check the Help menu >> License Control and click on Check Usage to see what licenses you have and if they are in use by one of your colleagues
Phil
Just a follow up here this definitely sounds like you don't have the correct licenses for Apache Sim, Loads etc.
Check the Help menu >> License Control and click on Check Usage to see what licenses you have and if they are in use by one of your colleagues
Phil
IES Worldwide Technical Support
Re: Greyed Out
Yes it was a license issue. Now resolved and working. 
Thanks.
Thanks.