Simulate button grayed out

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David_S
VE Student
VE Student
Posts: 42
Joined: Thu Jan 21, 2016 5:34 pm

Simulate button grayed out

Post by David_S »

Hello All,

I have a problem I haven't seen before.

When I try to run a simulation, the Apache Sim dialog opens normally, but the 'Simulate' button (Left of the 'Save & exit') is grayed out.
No error message generated. I am using IES VE 2019, the problem started several hours ago..

Things I've tried:

1/ Rebuilt adjacencies - Doesn't work
2/ Model report check - no serious errors (i.e. external holes)- No help
3/ Restart IES - Doesn't work
4/ Restart computer - Doesn't work
5/ Open an older version of the same project, that worked fine - Doesn't work
6/ Open a new project from scratch - Doesn't work
7/ New project opened in IES VE 2018 - Works
8/ Complete re-installation of IES VE 2019
9/ Open a new project in 2019 - Doesn't work

Any idea what may be going on? :?

Thanks for any thoughts
Rishikesh Sambare
IES Staff
IES Staff
Posts: 21
Joined: Wed May 03, 2017 10:11 am

Re: Simulate button grayed out

Post by Rishikesh Sambare »

Hi David,

This is something we think this may be an issue with the license keys not getting recognized. Closing your VE and then restart PC woud work for you.

Regards,
Rishikesh
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