IES-VE User Forum

Hi
I have facing problem in the process for identifying room in Google Sketch up Plug in
When I click on identifying room the system shutdown
And the software not working probably
I don’t know where the problem is exactly
I need some help and advice for that
At beginning I select the building as one complements : error show for me that there is no room to be identifying

Then : I take it out to not let it as one complements
But the run not work problem also and system shutdown

I need some help and advice for that

Thanks Best Regards

Hi,

It shouldn't shut down your SketchUp session when an error occurs but this sounds to me like your model geometry may be too complex for the IESVE plug-in to find the rooms. Try simplifying your model a bit to see if this helps...our White Paper on modelling in SketchUp should help you with this as well http://www.iesve.com/corporate/media-ce ... 717_v2.pdf

Phil

Hi

Thanks FOr replay

the building model is very simple two building store

and i make sure all geometry boundary its closed

but i don’t know what the problem exactly

thanks for your cooperation

thanks

Hi ,
Could you please send us(Support) the model , so that we can have a look at it & let you know the exact problem.
Note:
Please mention the reference of forum while sending your model.

Hi
Thanks for your cooperation
Where can I send the model ? to which email ?
Thank you

Hi
Thanks for your cooperation
Where can I send the model ? to which email ?
Thank you

Hi ,
Send a model to support@iesve.com & please mention my & Phil's name so that we will come to know about the issue.

Received your model...

It seems like you are trying to create a model using Thick walls but you have not followed a correct procedure for it.
Please see the videos for thick wall modelling on our website:
http://www.youtube.com/iesve

Do you think the problem for modeling thick wall?
I follow all procedures shown in video
But still don’t know where is the problem exactly


so what shall i do ?