IES-VE User Forum

Hello IES,

I am having problems with importing a model from Sketch-up into IES. I have downloaded the sketchup plugin and the toolkit opens in sketchup. When I try to open the model in IES a window appears telling me that the file is unsupported and the selected file requires VE 6.4.0.5 or higher to open. The software was only downloaded a few days ago.

Can you tell me where it's going wrong?

Thank you.

Hi,

That seems quite strange, not sure why you would see this error - do you have the Full VE w/ plug-in installed or did you install VE-Ware?

I think you can stop this error by opening the folder where you have the SketchUp file saved, in that same folder you should find a folder called veExport, delete this veExport folder (this is where the VE project is created when you export from SketchUp so don't worry another will e created next time we export). After you do this open the SketchUp project again and try again to export to VE and see if the error happens again.

If it is still happening let me know and I'll contact you for more info

Phil