Hello
I have an IESVE file which I could not open with my previous IES 6.4 version. Therefore, I have downloaded the latest IES 2012 version. However, when I attempt to open the file I get the message that certain upgrades should be carried out and when I confirm that , it seems the software freezes and the file does not come up. I have a deadline for tomorrow and your advice is appreciated.
PLEASE ADVISE (URGENT)
Re: PLEASE ADVISE (URGENT)
Hi,
Was the problem opening the file the same in VE 6.4? Is there an actual error displayed? Maybe you can leave it a bit longer and it will eventually open?
Phil
Was the problem opening the file the same in VE 6.4? Is there an actual error displayed? Maybe you can leave it a bit longer and it will eventually open?
Phil
IES Worldwide Technical Support
Re: PLEASE ADVISE (URGENT)
I've noticed that the backup can take a little time (not a bad thing really considering it's making a backup in the older version for you).
However it could also be a "Donald Ducked" file... recovery options?
i) Copy the MIT file alone to a new directory and see if that opens - if so it'll be a supporting file (MTD or something else) that's causing the hang.
ii) Check out the MIT in a windows explorer - if it's 2kb or something small like that then I think it's pretty safe to assume that it no longer contains any data. Recover from backup or failing that go down to a local bar and set up a tab - you'll be there a while.
Here's a few things I do:
1) Export a GEM - this is a geometry only file that you can always use to start again.
2) Make a daily CAB archive so you never lose more than a couple of hours work should things go wrong.
3) Don't just work on 1 file - you aren't that hard up for disk space - make a couple of "Save As" options for yourself so you can always revert or compare different options. You can always move/copy the simulation results files into the save Vista folder and compare options that way (model must be the same-ish when it comes to room numbers/names etc).
4) Any time you get an update from IES for God's sake don't just open your existing models... they have a habit of updating various things in the background and have a habit of dropping you in the smelly stuff. Again do a save as (into a new folder with the version name in the title perhaps).
I'd NEVER rely on a software company/product to behave properly so take their influence out of the equation wherever possible.
Zap.
However it could also be a "Donald Ducked" file... recovery options?
i) Copy the MIT file alone to a new directory and see if that opens - if so it'll be a supporting file (MTD or something else) that's causing the hang.
ii) Check out the MIT in a windows explorer - if it's 2kb or something small like that then I think it's pretty safe to assume that it no longer contains any data. Recover from backup or failing that go down to a local bar and set up a tab - you'll be there a while.
Here's a few things I do:
1) Export a GEM - this is a geometry only file that you can always use to start again.
2) Make a daily CAB archive so you never lose more than a couple of hours work should things go wrong.
3) Don't just work on 1 file - you aren't that hard up for disk space - make a couple of "Save As" options for yourself so you can always revert or compare different options. You can always move/copy the simulation results files into the save Vista folder and compare options that way (model must be the same-ish when it comes to room numbers/names etc).
4) Any time you get an update from IES for God's sake don't just open your existing models... they have a habit of updating various things in the background and have a habit of dropping you in the smelly stuff. Again do a save as (into a new folder with the version name in the title perhaps).
I'd NEVER rely on a software company/product to behave properly so take their influence out of the equation wherever possible.
Zap.