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Error reading shading file

Posted: Thu Jan 16, 2014 12:02 pm
by swilson
I am currently modelling a school in which i need to run various scenarios e.g. new windows/upgraded heating system etc. To do this I need to save each model under a different filename so I can go back to previous iterations with ease.

The initial model ran with no problems:

so before I make an iteration i save as and rename the file.

As soon as I try to run the simulation I get the error message

"error reading shading file"

I have tried updating the shading file only to get the same message.

As the geometry was working fine previously and has not been changed, so I can only assume the geometry is not the issue.

(Note that when I try running a simulation without suncast I get an access violation message)

Any ideas on what could be causing this?

( i notice there is a post in the suncast section titled error reading shading file) however their issue appears to be different.

Cheers

Re: Error reading shading file

Posted: Thu Feb 27, 2014 11:43 am
by Terence
Sorry you are having problems.

If you are still having an issue with this then please send the project to support and we will look into it further.

Sign into your account on the website and use the following form: http://www.iesve.com/support/query