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Re-install Windows/IES License
Posted: Sat Apr 23, 2016 4:04 pm
by Jack Skinner
I need to re-install Windows 10 due to a reocurring error (as advised by MS Support). Do I need to uninstall VE & request a license uninstall PIN beforehand? I intend to install VE on the same machine once completed. I'm using a student VE license.
Thanks in advance.
Re: Re-install Windows/IES License
Posted: Mon May 02, 2016 1:18 pm
by farahghanem
yes i believe you would need to uninstall ies before you format the machine. you should follow through the ies uninstall guide
https://www.iesve.com/support/knowledgebase/faq/2923
Re: Re-install Windows/IES License
Posted: Wed May 04, 2016 12:34 pm
by Adam
Hi Jack,
The link that farahghanem has kindly provided above is the correct process that
must be followed when users require their VE licenses transferred from one computer to another.
We require IESClean.exe to be ran on the existing computer to generate the uninstall PIN, which will then be forwarded to
keys@iesve.com along with a keys request from the new installation/computer.
If any user ever experiences difficulties completing this process, they should contact
keys@iesve.com who will be more than happy to provide assistance
Many thanks,
Adam