Running multiple cores always crashes suncast

[enerGwizz]

This has been the case for me for a couple years. I always attributed it to my previous laptop and company setup as SOMETIMES (albeit very rarely) I was able to get "enable faster calculations" to work by unplugging from the company network. However, I'm not at the company anymore and am having the same issue with a brand new laptop.

Basically, whenever I enable faster calculations (either by setting option to "on" or to "custom" with 2 or 4 threads) the software immediately crashes when I start the annual simulation (through PRM Navigator this time). When I change the setting back to "off" it will run, but it's deathly slow..

I'm running a new Dell e7470 with an Intel Core i7-6600U processor and Windows 10.

Any suggestions from the community?

[enerGwizz]

I'll answer my own here..

I found I had a couple of non-planar surfaces from my gbXML import. I cleaned them up, and off she went!

Hard to say if that's what caused my issues in the past. It seems very strange that non-planar surfaces would cause the multi-processor simulation to crash with no messages, yet the single processor sim works with no warnings or crashes.. But problem solved this time, so we'll leave it at that.

[JohnM]

Hi enerGwizz,

What version of the VE software are you using? It could be a known issue with the version you are using.

John