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Urgent help required

Posted: Fri Sep 05, 2025 8:48 am
by debasish_chowdhury
Hy,

I have lost my access to the Microsoft Authenticator app. Hence, I can not give a one time code to my account.

Please help me with this.

My email address: debasish.chowdhury@live.vu.edu.au

Thanks in advance for help.

Regards
Debasish

Re: Urgent help required

Posted: Wed Oct 29, 2025 6:34 pm
by PCully
Hi,

If you contact our team via the IES Service Hub they will take your details and can reset the MFA for you

https://prod.servicehub.iesve.cloud/

Phil