Problem with VistaPro Beta

[jerrychung]

I know that VistaPro is in its beta stage (as the name implies) but I am having trouble getting it to work when I want to see the MacroFlo arrows. Each time I click on the "Show MacroFlo Arrows" button, the program crashes. I have been able to get the arrows when I have a smaller project open (9 rooms) but when I try to show the flow arrows with the bigger project (133 rooms including chilled slabs), crash. Has this error happened to anyone else? Is there a way around this error if I want to only look at a few rooms and not the entire model? Any help would be appreciated. Cheers.

[PCully]

Hi,

The only time I've heard of it crashing when you try to view arrows was when there was flawed geometry in the model. Have you tried a model geometry check in ModelIT?

I believe from 6.0.3 onwards when a single problematic room causes the arrows to fail like this the <VE> should pop up a message to say what room/surface has caused the error, this will help when tracking down the source of the problem. I've seen it before when a few rooms have been connected in ModelIT and there are a lot of holes/windows in the room.

Hope this helps you track this down, if you need more help send me a Private Message and I'll contact you to get the project from you.

Phil